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For claims related questions, please feel free to contact us by e-mail using the form below or by phone at 1-800-854-0186. For all other questions please contact Customer Service using the telephone number listed on your card.

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Our commitment to you: We will not release any personal information to any other source. We will only contact you if requested. No salesperson will call or visit your home.

To ensure the security of your personal information, please do not send account inquires to our email address. If you have a specific question regarding your account, check first with our Frequently Asked Questions section. The answer may already be there. If not, please contact us at one of addresses or toll-free numbers below:

If you have any suggestions about our website, please contact:
Customer Affairs #577
100 Light Street, Floor B1
Baltimore, Maryland 21202-1098

Claims Administration
PO Box 3350
Cedar Rapids, IA 52406-3350

Retiree Medical insurance is underwritten by Transamerica Financial Life Insurance Company (TFLIC), Harrison, NY, Transamerica Premier Life Insurance Company (TPLIC), Cedar Rapids, IA, and Transamerica Life Insurance Company (TLIC), Cedar Rapids, IA. TFLIC is authorized to conduct business in New York. TLIC and TPLIC are authorized to conduct business in all other states. 1794981